FAQs
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What is your cancellation policy?
If we need to cancel: We require a minimum of 4 guests to operate our tours. If this threshold is not met, a warning email will be sent the day before. Should the minimum still not be reached, the tour will be canceled by 8 AM on the scheduled day, and all affected guests will receive a full refund.
We are a small company, and some of our tours are led by specialized experts. These tours do not have backup guides, so unforeseen circumstances may require us to cancel a tour.
Painting: The tour will be cancelled (and fully refunded) if rain >5mm/hr is forecasted.
If you need to cancel: We ask that you let us know at least 12 hrs in advance for a full refund. Cancellations less than 12 hrs in advance are not refunded.
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What should I bring?
Dress to be comfortable outside (layers, hat, sunglasses, sunscreen, etc.) - tours are almost entirely conducted at outdoor locations. Bring something to drink.
All required supplies are provided, but you are welcome to bring some of your own if you like :)
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Where's the start / meeting point?
Painting Tour meets at different locations - see the tour page (bottom of the page)
Writing Tour meets at Thunderbird Park at the corner of Belleville and Douglas (at the picnic tables).
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How do I sign the waiver?